Shipping policy

Shipping Policy

Thank you for shopping with us!

We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping. Please review our shipping policy below to understand how orders are processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and major holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with your tracking number.

2. Shipping Rates & Delivery Estimates

  • We offer Free Standard Shipping on all orders.

  • Estimated Delivery Time:

    • United States: Typically 3–5 business days from the shipping date.

    • Please note that delivery times are estimates and may vary due to high demand, carrier delays, customs clearance, or peak holiday seasons.

3. Shipment Confirmation & Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number(s).

  • You can track your package directly on our website via our Order Tracking page or using the carrier’s official tracking system.

4. Customs, Duties, and Taxes

  • Customers are responsible for any customs fees, duties, or taxes applied to their order by local customs authorities. All fees imposed during or after shipping are the responsibility of the customer.

5. Incorrect Address Disclaimer

  • It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

6. Lost, Stolen, or Delayed Packages

  • Once items are handed over to the courier/postal service, we are no longer responsible for lost or stolen packages. However, we will do our best to assist you in working with the carrier to locate your shipment.

Contact Us

If you have any questions or concerns regarding your shipment, please feel free to contact us at our support email.